Is Stripe invoice chasing a real issue?
Does anyone actually manually chase invoices on Stripe? I created an app to solve an issue I am starting to think does not exist. Any and all insights are appreciated!
Does anyone actually manually chase invoices on Stripe? I created an app to solve an issue I am starting to think does not exist. Any and all insights are appreciated!
What part of invoice chasing is actually painful today—finding overdue invoices, sending reminders, or getting replies?
I believe its the sending reminders part, but that is part of why I am asking!
That makes the validation question pretty clean. Have you found anyone who already has a workaround for reminders, and what do they use?
Stripe offers a free version of email reminders, but they are very impersonal, and you have limited control over the processes.
That sounds like a real gap if control matters. Have you seen anyone manually customize those reminders today, or do most just accept Stripe’s defaults?
I'm still very early on in this process, looking for people to test the app for feedback.
What would make someone actually switch from Stripe’s reminders to yours — more control, better response rates, or something else?
Yes in customer service you want to nudge customers to pay but keep a professional relationship that isn't filled with harassment emails. We are not a collections agency who calls you everyday and sends you letters. We are sending friendly reminders to keep the relationship between you and your customers pleasant, but at the same time helping you recover your money.
That relationship vs. recovery tradeoff is the interesting part. I’d be interested in digging into how customers respond to it. What’s the best email to reach you on?
Stripecopilot@outlook.com