Feedback management
How do you record and manage insights that you have on pain points in your target market? I am researching but have no way to store all of the insights & organise them into something useful (that helps clarify what is the most pressing issue).
Anyone using existing tools?
You should check out tagai.io, they do exactly that for Intercom conversations.
I just reviewed this tool earlier today - it may be something useful for you to look into. https://thatappshow.com/apps/upvoty