Paul Hartness's activity on Indie Hackers

Recent activity

SaaS Dunning Management: How To Recover Failed Payments

Pieter Levels' Stripe recovery rate is 20%. Industry average is 40%. What's yours?

Why I stopped treating all failed payments the same way

The Stripe decline codes most founders never look at - and what they're actually telling you

Spent $36K to get customers. Lost $26K because their credit cards expired.

Most failed Stripe payments aren't one problem — they're two completely different ones

Most founders know their churn rate. Almost none know how much of it is just failed cards

Most founders know their churn rate. Almost none know how much of it is just failed cards

Most founders know their churn rate. Almost none know how much of it is just failed cards

Most founders know their churn rate. Almost none know how much of it is just failed cards

Most founders know their churn rate. Almost none know how much of it is just failed cards

Most founders know their churn rate. Almost none know how much of it is just failed cards

Most founders know their churn rate. Almost none know how much of it is just failed cards

Most founders know their churn rate. Almost none know how much of it is just failed cards

Most founders know their churn rate. Almost none know how much of it is just failed cards

Most founders know their churn rate. Almost none know how much of it is just failed cards

Most founders know their churn rate. Almost none know how much of it is just failed cards

Most founders know their churn rate. Almost none know how much of it is just failed cards

Pay on recovery first. Flat rate if you want a fixed bill. Switch from Account.

Most founders know their churn rate. Almost none know how much of it is just failed cards