Frank at Lightwell

Senior product designer with 20 years across enterprise SaaS, fintech, and AI-powered products.

Most recently led design at Intuit, working on AI features inside QuickBooks and TurboTax, and building the One Intuit Partner Portal from the ground up. Before that, four years at Workday designing the Partner Center.

Now running Lightwell [LightwellHQ.com], an async UX diagnostics practice for product teams shipping AI features. The work is focused and fast: a prioritized findings report delivered in 72 hours, with no calls or meetings.